Statement of Work Template
Overview
Insert an overview of the deliverables
Critical Success Factors
Insert the deliverables critical success factors
Audiences
Insert the key focus areas of the deliverables
What success looks like
Describe what success looks like for the deliverables
Milestones & Delivery Date(s)
Executive Summary
An Executive Summary on the project and the business case recommendations
Costs
Define the costs of delivering the outcomes
Service Levels
Describe the expected levels of service in delivering the outcomes
Special Conditions
Describe any special conditions or assumptions that have been agreed
Contact Details
Describe the contact details of each party